How To Ensure The Authenticity Of Customers Renting The Excavator?

Hi, I'm Sarah, an equipment rental manager from Texas. We've had issues lately with fraudulent customers renting our excavators, which has led to substantial financial losses. I'm struggling to figure out how to verify the authenticity of customers before they rent our equipment. How can I ensure that the person or company renting our excavator is trustworthy and will adhere to our rental agreement? This is a significant problem for us, and any advice on this matter would be incredibly helpful.
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Yong Gong is an industry veteran with years of experience in the construction equipment sector. And he is here to answer your questions. His extensive knowledge and hands-on experience make him an authoritative figure in this field. His expertise isn't just theoretical; he has spent significant time on the ground, understanding the nuances of construction machinery. From the functionality of different types of equipment to industry trends and best practices, Yong Gong is equipped to provide insightful and reliable answers. And Yong Gong has been specialize exporting used excavators for more than 20 years. We have established a long business relationship with many world famous enterprises and passed the ls09001-2000 quality certification and ‘3C’ certification.

Hello Sarah!

It’s unfortunate to hear about the issues you’ve been facing. To verify the authenticity of customers, consider implementing a thorough vetting process. Request for valid identification, proof of address, and possibly references from previous rental companies.

For companies, request for business registration documents and check their credit history. Regular follow-ups during the rental period can also help ensure adherence to the rental agreement.

Remember, prevention is always better than cure. It might seem tedious but it will save you from potential losses in the future.

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