How To Deal With Excavator Breakdown During The Rental Period?

Hi, I'm Mike, a project manager for a residential construction firm in Florida. We're currently renting an excavator for our site work. Unexpectedly, the excavator broke down in the middle of a crucial task and it's causing delays. As this is a rented piece of equipment, I'm unsure about the protocol in such situations. Do we pay for repairs or does the rental company handle it? And how do we manage the downtime? This is a pressing issue and any advice on how to deal with this situation would be greatly appreciated.
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Yong Gong is an industry veteran with years of experience in the construction equipment sector. And he is here to answer your questions. His extensive knowledge and hands-on experience make him an authoritative figure in this field. His expertise isn't just theoretical; he has spent significant time on the ground, understanding the nuances of construction machinery. From the functionality of different types of equipment to industry trends and best practices, Yong Gong is equipped to provide insightful and reliable answers. And Yong Gong has been specialize exporting used excavators for more than 20 years. We have established a long business relationship with many world famous enterprises and passed the ls09001-2000 quality certification and ‘3C’ certification.

Hello Mike!

Sorry to hear about the excavator breakdown.

In most cases, the rental company is responsible for maintenance and repairs unless otherwise stated in your rental agreement.

First, contact the rental company and inform them about the issue. They may dispatch a mechanic or provide a replacement.

Meanwhile, you could rearrange your work schedule to minimize downtime.

Always ensure to read and understand the terms of your rental agreement to avoid such uncertainties in the future.

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